The AI tutor

Every module ships with a tutor: a chat assistant available while learning, grounded first in that module's content. It exists so a learner's question gets answered at the moment it blocks them — without a help desk, and without hallucination.

What it does

• Answers from the module first — the published content and the module's pinned concept wiki are its primary knowledge. It does not improvise facts from general knowledge.
• Knows where the learner is — it sees the current scene, and the narration line playing right now, so "what does this mean?" has context. A learner can also select a word or passage in the narration panel and ask about exactly that text.
• Knows what the learner has done — for a signed-in learner it reads their own recorded progress through the module (which scenes are done, in progress, or not started, plus quiz outcomes), so "what's left?" or "where was I?" gets a grounded answer without a tool call.
• Points to the learner's other courses — for a signed-in learner, it can surface their other assigned courses as clickable recommendation cards when something relevant lives elsewhere. It never exposes courses the learner isn't assigned.
• Reaches beyond the course when it has to — when the module doesn't cover a relevant question, a signed-in learner's tutor can pull cited public-web research and label it clearly as coming from outside the course material. Uncovered questions are also logged as a gap for the authors.
• Speaks the learner's language — it replies in the language the learner writes in.
• Stays concise — short, direct answers; it is a tutor, not an essayist.

What it deliberately won't do

• Spoil an open quiz. While a question is still unanswered it will not confirm or give away the answer — it asks a focused guiding question instead, so the check stays meaningful. It won't research the web to solve a quiz either. Once a learner has answered a question and got it wrong, that question is locked and its explanation is already on screen, so the tutor will explain why their choice was wrong and why the correct one is right. Every still-open question stays protected.
• Guess. If a question isn't covered — by the module or by cited research — it says so plainly rather than inventing an answer or a source.
• Cross a learner's access boundary. The tutor works within one learner's own access: it never reads other learners' data, or courses and content they aren't assigned.

Why this design

A tutor is only trustworthy if its grounding is checkable and its scope is bounded to what the learner can access. The same properties that make answers reliable — source-grounding, cited research, refusal over invention — are the ones that make it safe to put in front of every employee. They are also the properties this product applies to generation everywhere; see Review and traceability.