Members, invites, and join requests

Use this page when you need to bring people into Vidext, whether a few colleagues who will build courses with you or a whole workforce who will take them, and when you need to change what someone can do.

People get into your organization in four ways: you add them, you invite them, they ask to join, or they join on their own through your email domain. Everyone ends up in the organization with one of three roles: Admin (manages the organization and its people), Member (builds and publishes courses), or Learner (takes the courses assigned to them). What each role can do in detail is in Roles and permissions.

Add and invite peopleCopy Anchor Link

Organization admins use Add people on Settings → Members. Paste or type email addresses, separated by commas, spaces or new lines: each becomes a row, up to 100 at a time. Everyone joins as a Learner unless you change the role on their row. Send, and the dialog shows what happened to each address:

• People who already have a Vidext account are added straight away, with an email telling them so.
• Everyone else gets an invitation by email. Invitations expire after seven days. Admins see them in the Pending invitations tab, where Resend sends a reminder and renews the invitation, and Cancel withdraws it.
• Someone you invited before who hasn't joined yet gets a reminder instead of a second invitation. Skip on their row leaves them alone.
• People already in your organization are left out, and an address that isn't an email stays in the field for you to fix.

Members use Invite members on the same page: the people they invite join as learners, in your default team.

Admins and members can open the same dialog from Invite people in the account menu, at the foot of the sidebar, or from the faces in the top corner of Home, which show who is in the organization.

There is no way to invite someone straight into a specific team: add them to the organization, and once they are in, add them to the team with Add members — see Teams and assignment.

Join requestsCopy Anchor Link

When someone signs up with an email address on your organization's domain, Vidext shows them your organization (We found your organization on Vidext) and offers Request Access. Admins get an email for each request and find it in Settings → Members under the Access requests filter.

Until a request is decided, the person has no access. Approve makes them a learner and adds them to your default team, which enrolls them in the published courses assigned to it. Deny removes the request. Either way, they get an email with the decision.

Domain joinCopy Anchor Link

With domain join on, people who sign up with an email address on your organization's domain skip the request: they see Join instead and become learners in your default team straight away. It is the setting for rolling Vidext out company-wide without sending hundreds of invitations.

Domain join uses the email domain your organization was created with; it has nothing to do with a custom domain. An organization created from a personal email address has no domain to match. The switch, Domain Auto-Join, sits on a settings page that is not in the settings menu yet.

Change roles and remove membersCopy Anchor Link

In Settings → Members, admins open a member's actions to Change to Admin, Change to Member, or Change to Learner, or to Remove member. You can't change your own role. Members can see the member list, but not pending invitations or join requests.

Team roles — team admin or team learner — are managed on each team. See Teams and assignment.